Got any Question about trading? We have Answer
When are Refunds provided?
- We work to provide the most hassle-free online shopping experience. You are covered and your money safe.
- Refunds are issued when
- Seller cannot provide replacement
- In-line with Buyer Protection, when a dispute has been ruled in your favour
- Seller allows Refunds on select categories under certain conditions. Please check with the individual Seller's Returns Policy.
I've still not received the refund to my bank account. Why?
- If you have received a mail from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organizations for the same.
- Sometimes financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will gladly help you.
Will I get a refund if I don't get a replacement/exchange as requested?
- Replacements/Exchanges are subject to availability of stock with the seller. If the product is out of stock or a replacement/exchange cannot be issued, full refund will be provided on successful pick up of the product at no extra cost.